What are the responsibilities and job description for the Field Service Technician (Entry level) position at RFE Communications?
RFE is looking for qualified entry level service technicians to join our team based out of the Irving, Texas office.
Why RFE?
Full time
Paid monthly
Paid training
Paid time off
Independent work
Team collaboration
Career development
Advancement opportunities
Company provided vehicle, phone, tools & work attire
The Role
Strive to provide the best customer experience every day
Resolve and troubleshoot issues
Complete installation of products and services
Connect face-to-face with customers; consulting, assisting and educating
Prioritize, organize and efficiently complete tasks to meet deadlines
Work in a variety of environments; indoors, outdoors, tight spaces, elevated
Navigate a variety of terrains managing tools and equipment
Troubleshooting RF issues, VSWR, power issues, radio termination, UE connectivity
Mounting new radios to rack, establishing network and RF connectivity, upgrading / downgrading firmware
Setting up test & measurement equipment
System design
Site Survey and testing
Requirements :
Valid driver’s license
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
Ability to travel daily and open to a variety of schedules
Excellent customer service, time management, problem-solving and troubleshooting skills
Ability to learn and operate testing equipment and software / programs
Ability to utilize hand tools, identify wire size / color and accurately utilize measuring devices
Ability to carry, climb, operate, and work upon an extension ladder (approximately 40 feet high and 75 pounds)
Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
Ability to safely navigate various terrains, managing equipment and tools
Work from office when not at a project
Must obtain GROL and FCC license within 12 months of employment
Must obtain OSHA Certifications within 3 months of employment
Equal Employment Opportunity (EEO) Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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