What are the responsibilities and job description for the Account Specialist position at RGF Professional Recruitment?
Job Description
Our Client :
Our client is a well-established BPO firm. They are currently looking for an Account Specialist to join their growing team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers
The Responsibilities :
- Contact new and existing clients (Agencies or Advertisers) via telephone, chat and email; identifying sales opportunities and providing the best solution for their business goal.
- Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of clients with responsibility for growing revenue.
- Provide pre and post-sales assistance for all applicable products.
- Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
- Provide vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
- Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
- Perform any other ad-hoc duties assigned
Requirements
The Requirements :
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