What are the responsibilities and job description for the Shipping/Receiving Clerk position at RH Systems?
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Title: Shipping Clerk |
RH Systems |
Reports To: Office Manager
Education:
High School Diploma at a minimum
Role Qualifications:
- Microsoft Office Programs – Word, Excel, and Power Point
- Self-starter, ability to work and perform tasks with or without direct supervision and direction
- Ability to start, stop and pick up projects
- Excellent communication skills, verbal and written
- Attention to detail and strong problem-solving skills.
- Strategic organization skills
Role Summary:
Shipping and receiving instrumentation and answering phone calls.
Principal Accountabilities for Shipping Clerk: (essential job functions)
- Answers telephone and directs the caller to the appropriate associate. Takes and retrieves messages for various personnel.
- Receives, sorts and forwards incoming mail and packages
- Provides callers with information such as company address, directions to the company location, company fax number, website and other related information.
- Responsible for cleaning the shipping area on a weekly basis.
- Understand the check-in/check-out process for new instruments for stock, instruments being repaired and calibrated instruments.
- Check-in/check-out parts and instruments
- Utilization of various software tools (MS Office, Sugar CRM, Mozilla Thunderbird, Kanban, etc.) to create and maintain company records.
- Work closely with the production department, inventory controller and buyer for advance scheduling of freight pick-up and delivery of customers’ orders, including shipping and customs documents. Physically pack and ship freight as required.
- Customer service oriented. This position works closely with the sales team to ensure customers are happy with their products.
- File and sort paperwork, including scanning, sorting computer documents, filing and distribution of paperwork.
- Detailed note taking on account communications and order changes.
Title: Shipping Clerk
RH Systems
Reports To: Office Manager
Education:
High School Diploma at a minimum
Role Qualifications:
- Microsoft Office Programs – Word, Excel, and Power Point
- Self-starter, ability to work and perform tasks with or without direct supervision and direction
- Ability to start, stop and pick up projects
- Excellent communication skills, verbal and written
- Attention to detail and strong problem-solving skills.
- Strategic organization skills
-
Role Summary:
Shipping and receiving instrumentation and answering phone calls.
Principal Accountabilities for Shipping Clerk: (essential job functions)
- Answers telephone and directs the caller to the appropriate associate. Takes and retrieves messages for various personnel.
- Receives, sorts and forwards incoming mail and packages
- Provides callers with information such as company address, directions to the company location, company fax number, website and other related information.
- Responsible for cleaning the shipping area on a weekly basis.
- Understand the check-in/check-out process for new instruments for stock, instruments being repaired and calibrated instruments.
- Check-in/check-out parts and instruments
- Utilization of various software tools (MS Office, Sugar CRM, Mozilla Thunderbird, Kanban, etc.) to create and maintain company records.
- Work closely with the production department, inventory controller and buyer for advance scheduling of freight pick-up and delivery of customers’ orders, including shipping and customs documents. Physically pack and ship freight as required.
- Customer service oriented. This position works closely with the sales team to ensure customers are happy with their products.
- File and sort paperwork, including scanning, sorting computer documents, filing and distribution of paperwork.
- Detailed note taking on account communications and order changes.