What are the responsibilities and job description for the Luxury Customer Experience Specialist position at RH-USA Inc?
Luxury Customer Experience Specialist
JOB DESCRIPTION :
At RH, we are dedicated to taste and the expansion of its influence in the luxury home furnishings market. Our brand collaborates with top designers, artisans, and manufacturers to create an unparalleled collection that redefines living spaces. We are transforming the retail experience by going beyond selling products; we aim to conceptualize environments that embody luxury and style.
We believe the best asset of our company is our people. We encourage individuals who bring energy, creativity, and a unique perspective to the table. Our ideal candidate sees possibilities in challenges and is determined to achieve success while embodying teamwork and collaboration.
As a Luxury Customer Experience Specialist, you'll deliver exceptional service and cultivate a luxury experience for our customers. This role is perfect for a poised individual with a keen passion for design and customer service.
YOUR RESPONSIBILITIES :
- Embody and promote our vision, values, and beliefs daily.
- Uphold the RH brand through excellent communication, professional appearance, and conduct.
- Engage proactively with customers to identify their needs and connect them with the right team members.
- Collaborate with internal teams and leaders to not just meet but exceed customer expectations.
- Foster brand loyalty and elevate revenue by being well-informed about RH's product offerings.
- Innovate with a spirit of entrepreneurship while building and maintaining valued relationships.
- Educate potential design clients about RH Interior Design services.
OUR REQUIREMENTS :
PHYSICAL REQUIREMENTS
About Us
RH is proud to be an equal opportunity employer. We are committed to ensuring a diverse and inclusive workplace where all applicants are regarded fairly, regardless of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military status, or any other legally protected status.
We prioritize pay equity for all roles based on individual experience, qualifications, and the geographic context of the position.
