What are the responsibilities and job description for the Account Manager position at Rhenus Logistics?
Who we are
Have you worked out the logistics of your career yet? You will at Rhenus!
The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.
Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a collaborative environment that inspires growth and excellence. At our company, these core values aren't just words on paper – they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.
What you will be doing
The Account Manager drives strategic partnerships by ensuring exceptional logistics service delivery while optimizing operational profitability. You'll cultivate deep client relationships, identify growth opportunities, and serve as a trusted advisor for supply chain solutions. This role collaborates across sales, marketing, and operations to strengthen the Rhenus brand while exceeding customer expectations and driving sustainable growth.
You will be contributing to that vision by…
- Foster strategic partnerships with clients, suppliers, and internal stakeholders to drive business growth
- Develop and execute comprehensive account strategies, delivering regular performance updates to key stakeholders
- Lead cross-functional initiatives to identify and capitalize on new business opportunities
- Manage client relationships through structured performance reviews, contract renewals, and expansion planning
- Serve as the voice of the customer within Rhenus while maintaining balanced stakeholder relationships.
- Drive operational excellence by ensuring adherence to service level agreements
- Own customer-level P&L performance and develop action plans to achieve financial targets
- Lead new customer implementations and expansion initiatives across multiple locations
- Design innovative solutions that exceed client expectations and enhance market position
- Establish and maintain best practices and service standards across client operations
- Champion Rhenus values while fostering an inclusive and collaborative team environment
- Mentor and develop team members to drive professional growth and operational excellence
- Coordinate with global teams to ensure seamless service delivery and knowledge sharing
What skills & experience you will bring to us
What are some key figures for the role
Want to apply? Get in touch today
Ignite your career with us and seize the opportunity to contribute your unique talents to a team that champions innovation and fosters individual growth. Elevate your professional journey – your next adventure awaits. Our benefits include :
Rhenus Logistics is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. To request accommodation please contact us.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview. Currently, we are not looking for agency support with this position.
