Air Export Coordinator

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

You will be contributing to that vision by…

Communicating clearly with agents and clients for smooth information exchange

· Entering and sending pre-alerts to keep customers and agents informed about air shipment departures

· Preparing, managing, and sending status reports to clients

· Negotiating rates with air freight carriers to get the best deals

· Keeping track of shipments with air carriers and agents for real-time updates

· Filling in and issuing bills, bills of lading, and other documents accurately

· Updating clients and agents on the status of their shipments regularly

· Arranging pick-ups from shippers in an organized and timely manner

· Issuing invoices accurately and on time

· Handling intents to claim when needed, following the right procedures

· Keeping track of pending charges and manage financial transactions carefully

· Approving payables following established financial processes

· Working with agents and carriers to update and reconcile costs efficiently

· Sending out profit share requests on time

· Dispatching and follow up on Proof of Deliveries (POD's)

· Closing files accurately and on time

· Keeping the Client status report maintained and updated

· Solving problems effectively as they arise

· Performing any other job-related duties assigned with dedication and care

What skills & experience you will bring to us

· Degree or equivalent experience in Supply Chain Management

· Knowledge of Dangerous Goods (DG) and ADA rules and regulations

· Minimum 3 years' experience with Air Freight Export logistics

· Strong attention to detail and analytical skills

· Experience effectively managing third-party logistics providers

· Ability to interpret complex instructions

· Customer-focused with excellent communication skills

· Effective multitasking and organizational abilities

· Friendly, helpful attitude with a willingness to support

· Demonstrates honesty, trustworthiness, and respect

· Sound work ethics in a fast-paced environment

· Strong organizational skills and financial awareness

What You can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.