What are the responsibilities and job description for the Business Development Manager, Air & Ocean position at Rhenus Logistics?
Welcome to Rhenus!
The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.
What you will be doing
The Business Development Manager is responsible for gaining new clients and growing existing client business in line with Rhenus Logistics growth strategy and the country sales budget. They are responsible for prospecting new customers and closing new business within the medium-large size segment. This role will leverage all Rhenus logistics services, with an emphasis on air and ocean freight forwarding solutions.
You will be contributing to that vision by…
• Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer's organization to strengthen relationships.
• Understands and stays informed of the customers' business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer's supply chain.
• Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.
• Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.
• Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.
• Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.
• Build rapport and trust with customers by being informed about customer's business and the market.
• Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.
• Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.
• Execute strategic sales in line with company growth plan.
• Develop and implement strategies and tactics to meet and preferably, exceed the given targets.
• Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.
• Recommend solutions based on customer needs by using industry knowledge.
• Managing opportunities and risks securing the interests of Rhenus.
What skills & experience you will bring to us
• Ability to think out of the box (Entrepreneur).
• Minimum 3 years of experience, preferably in the 3PL or related industry.
• Strong persuasion skills, work-ethic, integrity and entrepreneurial spirit.
• Proficient in Microsoft Office Suite.
• Demonstrated negotiation and sales strategies experience.
• Strong presentation, communication, and interpersonal skills.
• Values a diverse and inclusive work environment.
• Strong ability to establish and manage relationships with varying levels of stakeholders.
• Demonstrate competence in conflict management, decision making and strategic planning.
• Good working knowledge of Freight Forwarding services, supply chain, including ocean & air (export & import).
• Familiar with Incoterms issued by the International Chamber of Commerce (ICC).
• Able to achieve results by setting high standards and committing to clear objectives.
• Located within 300 miles proximity of the sales territory and willingness to travel.
• Able to make decisions independently in a creative and effective manner, as well as plan and prioritize effectively and proactively.
• Fluency written & spoken in English; bilingual a plus.
What You can expect
- Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
- Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
- Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
- Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
- Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
- Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.