What are the responsibilities and job description for the Medical Assistant in Frisco position at Rheumatology Associates?
Job Description
Job Description
Description :
The MA will handle phone calls and voicemail from the patients who are seeking medical information and / or medical attention. The MA will address patient clinical questions, explaining / documenting laboratory results, calling in prescription refills, explaining procedures / treatments, initiating prior authorizations, and scheduling.
PRIMARY DUTIES :
- Answering phone calls and voicemails.
- Answering patient clinical questions.
- Review medical history and counsel patients regarding their clinical status and need for further evaluation or treatment.
- Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointment.
- Locate laboratory results not yet in the patient’s medical records.
- Explaining / documenting laboratory results.
- Calling in prescription refills.
- Explaining procedures and treatments.
- Initiating prior authorizations.
- Schedules appointments and urgent visits as appropriate.
- Documenting all information into the computer system.
- Maintaining confidentiality of all patient information.
- Adheres to policies / safety practices.
- Performs other duties as assigned.
Job Type : Full-time
Experience : Medical Assistant
Job Type : Full-time
Benefits :Medical Specialty :
Schedule :
Education :
Experience : Medical Assistant
License / Certification :
Ability to Relocate if required or easily commute to location
Work Location : In person
Requirements :
Education and Experience :
Essential Skills and Abilities :
