What are the responsibilities and job description for the Solution Advisor position at RHO Inc.?
Required Education Level: Bachelors in Engineering, Computer Science, Systems, Business or related scientific /technical discipline
Required Experience (Years): 10
Substitution Criteria: 8 years of additional relevant experience may be substituted for education
Location: Remote
Direct Candidates Only.
Notes:
Team is seeking a candidate with experience in the VA , at least 3 years experience with Cerner Revenue Cycle configuration and workflows, specifically in Patient Accounting, experience with Millennium experience on code levels 2018 or higher and an understanding of Cerner Model recommendations
Job Description
Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program as a Solution Expert providing Cerner expertise, support, and knowledge transfer sessions to the National/VISN Councils/local workshops, and VA solution experts
Required Experience (Years): 10
Substitution Criteria: 8 years of additional relevant experience may be substituted for education
Location: Remote
Direct Candidates Only.
Notes:
Team is seeking a candidate with experience in the VA , at least 3 years experience with Cerner Revenue Cycle configuration and workflows, specifically in Patient Accounting, experience with Millennium experience on code levels 2018 or higher and an understanding of Cerner Model recommendations
Job Description
Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program as a Solution Expert providing Cerner expertise, support, and knowledge transfer sessions to the National/VISN Councils/local workshops, and VA solution experts
- Support Solution Expert in translation of functional requirements
- Facilitate ticket management activities
- Collaborate with Solution Management Administrator to facilitate design reviews and provide guidance and recommendations for solution optimization
- Support the Office of Functional Champion Testing Team (OFCt) with testing activities
- Facilitate best review of Oracle best practice recommendations for workflow and configuration
- Manage functional validation and end user testing for Cerner (or other EHR) and integrated third party solutions
- Perform feasibility analysis on potential future projects to management
- Analysis and development of Current/Future State workflows required
- Independently design and develop new software products or major enhancements to existing software for a healthcare/clinical environment
Minimum qualifications:
- 10 years of professional work experience
- Experience managing Information Technology related projects
- Experience supporting the identification of root causes, courses of actions, and potential solutions to support any major incident or response efforts
- Experience leveraging ServiceNow’s out-of-the-box features to customize reports and solutions for clients
- Experience collaborating with multiple stakeholder groups to evaluate and escalate tickets
- Strong leadership, written/oral communications, analysis, data gathering and organization skills
- Experience facilitating reviews, evaluating scenarios for stakeholder impact, and collaborating with Solution Experts to provide recommendations for optimization and effective changes
- Bachelor’s Degree in Engineering, Computer Science, Systems, Business or related scientific /technical discipline or an additional 8 years of relevant experience may be substituted for degree requirements
Preferred qualifications:
- Experience in the VA
- 3 years experience with Cerner Revenue Cycle configuration and workflows, specifically in Patient Accounting
- Preferred Millennium experience on code levels 2018 or higher
- Preferred understanding of Cerner Model recommendations
