Director of Lab Quality and Business Operations

As Rhode Island’s largest health system and private employer, Brown University Health is committed to clinical excellence and devoted to our mission of building a healthier future for our patients. We are seeking an experienced Director of Lab Quality and Business Operations to lead our quality assurance, quality control, proficiency testing, quality training and standardization compliance for laboratory services at Rhode Island Hospital.

Responsibilities:

• Collaborate with the Laboratory Director to establish and monitor the overall quality strategy and approach based on results of quality investigations
• Develop and implement the Total Quality Plan, including quality control initiatives for all departments
• Determine causes of quality issues, concerns and/or adverse events through root cause analyses and ensure corrective actions are taken to rectify any issues
• Oversee Lab compliance with all regulatory standards, including CLIA, CAP, The Joint Commission and the RI Dept of Health
• Order, receive, review, monitor, proctor and coordinate all phases of proficiency testing and alternative testing
• Oversee internal audit processes, external assessments, proficiency testing programs, document control systems, competency assessments and other quality processes
• Develop training and other in-service programs and materials for directors, managers and staff
• Assist division/section chiefs in establishing faculty-related productivity goals for clinical research and academic activities, revenue and operational and service quality efforts
• Develop and manage the department’s operational and capital budgets
• Support efforts for recruitment and retention of faculty, including business plans for new programs and positions and drafting offer letters

Qualifications:

• Bachelor’s degree in scientific field (24 credit hours of science-specific course work is required); Master’s degree in business, health administration, chemistry, biology or other medical science preferred
• Certified ASCP, BSBB and PMP preferred
• 5 years of experience in a clinical laboratory, preferably in an academic medical center setting
• 3 years of experience with clinical laboratory quality programs with extensive knowledge of regulations, including CLIA, CAP, TJC and DOH
• 3 years of demonstrated progressive leadership, preferably on an enterprise level
• Previous Research Administrator experience preferred.

Working at Brown University Health

As of October 15, 2024, Lifespan is now Brown University Health. Our name may have changed, but our commitment to the highest-quality patient care has not. At Brown University Health, we utilize a multidisciplinary team approach to medicine and provide the right blend of autonomy and collaboration. If you share our passion for providing the very best care in a supportive professional setting, join one of the nation’s Top 100 health systems.

Job ID: 66081

jobs.brownhealth.org

Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Job Type: Full-time

Work Location: In person