Derby Street - Sales Associate

About the Company:

Founded in 2014 by brothers Nate and Ben Checketts, we exist to inspire, equip, and support individuals in their pursuit of progress—both physically and mentally. More than just apparel, Rhone is a mindset, championing the power of being a little better every day. With a relentless focus on performance, innovation, and style, our products are engineered to move with you—wherever the pursuit takes you. By the end of 2025, Rhone will operate 22 retail stores across the U.S., each serving as a hub for community, connection, and the Forever Forward mindset.

About the role:

The Sales Associate will work on the frontlines ensuring that every customer has a positive and comfortable experience. The Sales Associate will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle.

What you’ll do:

• Deliver results while putting the customer first and applying an omni-channel mindset
• Build relationships with customers, team members and business partners
• Be a Rhone product knowledge expert educating customers on features and benefits
• Assess the customer’s individual needs providing product recommendations
• Support all areas of the selling floor including fitting rooms and point of sale
• Assist with replenishment, visual standards, and other operational tasks
• Take initiative by jumping in on any task, asking questions and sharing ideas
• Demonstrate inclusive behavior across team and customers
  
  

What you’ll bring:

• Strong interpersonal communication and customer service skills
• A positive attitude and an upbeat personality
• The ability to utilize technology effectively and engage with customers and your team to meet goals
• The willingness to learn, be open to feedback and takes action as required
• Ability to learn procedural knowledge acquired through on-the-job training
• Ability to handle customer interactions and potential issues/concerns courteously and professionally
• Ability and desire to work in a tight-knit team environment
  
  

Job Requirements:

• Willing to work a flexible schedule including evenings, weekends, and holidays
• Available to work a minimum of 2 4-hour shifts weekly
• Must adhere to scheduled shifts with punctuality
• Ability to lift 25 pounds
• Comfortable climbing ladders, moving around regularly, and standing for extended periods
• Must be legally authorized to work in the United States
• Must be 18 years of age or older
  
  

What you’ll get:

• Generous clothing discount and quarterly clothing allowance
• Paid Sick Time
• Bonus Incentive Program
• 401(k) plan with Company matching (limited)
  
  

Other details:

• Primary location: Derby Street - Hingham, MA
• Reports to: Store Manager
  
  

Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.