What are the responsibilities and job description for the Manufactured Home Community Operations Manager position at RHP Properties?
RHP Properties is the nation's largest private owner and operator of manufactured home communities, with over 370 communities throughout 30 states. We strive to provide accessible and affordable housing across the country. Our success relies on our talented employees who are invested in through regular training, opportunities for advancement, and team events.
Job Description
We are seeking a highly skilled Community Manager to oversee the daily administration, operation, and personnel of our manufactured home community in Magna, UT. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
- Manage daily collection of all monthly rentals, late fees, etc.
- Pursue delinquent rents and perform evictions within State and landlord laws, attending court proceedings as required.
- Hire, train, motivate, and manage onsite staff to ensure deadlines are met, administering discipline with proper documentation.
- Demonstrate leadership in corporate attitude, communication skills, and professional appearance, exemplifying adherence to company policies and procedures.
- Inspect community grounds and community-owned homes to maintain a presentable appearance.
- Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
- Enter lead information in the Lead Tracker System and complete guest cards.
- Process, approve, and forward invoices in a timely manner to the Corporate Office, maintaining petty cash, tracking all expenses and receipts.
- Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
- Analyze and audit daily, weekly, and monthly reports, addressing any issues or incorrect information.
- Manage accidents, emergency situations, and immediate mechanical needs, reporting to the corporate office immediately and preparing proper reports.
- Manage the process of refurbishing community-owned homes.
- Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
- Build relationships with residents and respond to all needs.
- Coordinate the advertising, promotions, and presentations of homes as directed by Regional Manager.
