What are the responsibilities and job description for the Set-Up Technician position at Rhyme?
We are looking for a motivated Set-Up Technician to join our Platinum Level Service Team in Portage, Wisconsin. The Setup Technician is responsible for assembling and preparing office equipment for delivery and installation. This position is located at our Portage office. The Setup Technician primarily works with internal personnel, including delivery drivers, administrative and service staff.
Why this might be a good fit for you:
- You enjoy working independently.
- Working with technology and growing your skillset is of interest.
- You'll be home every night at a decent hour, no overnights.
- You take pride in maintenance / repair work, getting it right the first time.
- If you’re looking to transition from a trade like automotive or HVAC, or simply want to start a new career in technology.
This entry-level role is an excellent opportunity for individuals with mechanical, electrical, and computer aptitude who are eager to start a career in technology. We are committed to training individuals who show promise and enthusiasm for the role.
Responsibilities:
- Assemble, configure, and test MFPs and other print devices following Rhyme’s standard procedures and checklists.
- Unbox new equipment from packaging.
- Assemble equipment and install appropriate consumables.
- Program equipment as defined by the Network Site Survey, including scan to email, IP address, fax settings, and user control information.
- Wrap completed equipment and prepare for delivery to client.
- Refurbish used machines, following standard procedures and checklists, and prepare for client use.
- Remove parts from used machines for field technician use, as required.
- Document actions performed on equipment and parts and supplies installed by thoroughly and accurately completing assigned Work Orders.
- Monitor the equipment delivery schedule to ensure setup is complete and equipment is prepared for delivery on time.
- Maintain a clean and organized work place, including emptying garbage, sweeping, and storing tools and supplies.
- Complete online training through manufacturers to advance technical knowledge and skills.
Qualifications:
- High school diploma or equivalent.
- Mechanically and electrically inclined or interested.
- Basic computer knowledge and skills.
- Ability to lift, push, and/or pull up to 100 lbs.
- Effective and professional communication skills, both verbal and written.
- Strong organization, multi-tasking, and time management skills.
- Ability to work independently within a team environment.
- Ability to be flexible and quickly adjust with changing demands of the job.
- Valid drivers license and ability to travel occasionally during the work day.
- Previous professional experience in a technical role.
- Previous electronics training.
- Ability to work additional hours, including weekends, to obtain work objective and meet deadlines.
Benefits:
- 8 hours of paid time off to volunteer in your community.
- Tuition reimbursement program - If you want to go back to further your education, Rhyme will help with $5k covered per calendar year.
- Comprehensive benefits package that includes: Medical, Dental, Vision, HRA, Life, Disability and 401k (w/ competitive match).
- Annual company events (picnics, holiday parties, and sports outings) to get to know your teammates.
- Rhyme University Training and onboarding plans to prepare you for success.
- A team of talented coworkers who support your efforts and care about your accomplishments.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
