What are the responsibilities and job description for the Front of House Team Member position at Rib Shack?
Job Overview
As a Front of House Team Member, you will be the face of our establishment, responsible for creating a welcoming atmosphere for our guests. Your role will involve interacting with customers, managing their orders, and ensuring a smooth dining experience. We are looking for enthusiastic individuals who thrive in a fast-paced environment and possess excellent customer service skills.
Duties
- Greet and welcome guests as they arrive, providing a friendly and positive first impression.
- Take customer orders accurately and efficiently, ensuring all requests are understood.
- Assist with food preparation and presentation in accordance with our culinary standards.
- Manage the bussing of tables, ensuring cleanliness and readiness for new guests.
- Handle cash transactions and maintain accurate records of sales using basic math skills.
- Upsell menu items to enhance the customer experience and increase sales.
- Collaborate with kitchen staff to ensure timely food service and address any guest concerns promptly.
- Maintain cleanliness in the front-of-house area, including dining tables, counters, and restrooms.
- Demonstrate effective time management skills to handle peak service periods efficiently.
Requirements
- Previous experience in food service or retail is preferred but not mandatory.
- Strong communication skills and a friendly demeanor to engage with customers effectively.
- Basic math skills for handling transactions and understanding retail math concepts.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Time management skills to prioritize tasks during busy shifts.
- A passion for culinary arts or experience in a café or grocery store setting is a plus.
- Must be able to work flexible hours, including weekends and holidays as needed.
Join our team as a Front of House Team Member and contribute to creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15 - $18