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Customer Service Representative - State Farm Agent Team Member

Ric Coffey - State Farm Agent
Sarasota, FL Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/22/2025

Job Description

Job Description

Role Description :

Do you like having fun? Do you like helping people? Do you enjoy working with people just like you? If so, come work with Ric Coffey, where you can thrive in a fun and family-oriented environment. If you are energetic, goal-oriented, and service-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

Key Responsibilities :

  • Build lasting customer relationships by providing timely follow-ups and personalized support.
  • Deliver exceptional service with accuracy, warmth, and professionalismwhether it's answering questions about insurance options, processing policy updates, or assisting with claims and billing inquiries.
  • Guide customers through their insurance choices using a needs-based approach, ensuring they understand their coverage and feel confident in their decisions.
  • Communicate effectively and efficiently to meet customer needs, while actively contributing to the growth of our business.

Qualifications :

  • Passionate about delivering top-tier customer service.
  • Skilled in understanding and relating to customers, answering their questions, and anticipating their needs with ease.
  • Exceptional communicator, both with customers and within the team, ensuring a seamless experience for everyone.
  • Solution-oriented and proactive in addressing customer concerns.
  • Benefits :

  • Competitive Pay
  • Paid time off (vacation and personal / sick days)
  • Retirement account
  • Life Insurance
  • Licensing reimbursement after 3 months
  • Paid on the job training
  • Happy place to work
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