Special Events and Volunteer Program Manager

Role Overview:

The Special Events and Volunteer Program Manager will lead the planning and execution of community events while managing a comprehensive volunteer program. This role combines strategic planning with hands-on implementation to enhance the organization's success and volunteer engagement.

Key Responsibilities:

Events Management

Plan and execute major events including Rally4Recovery, Legislative Days, National Recovery Month events, conferences, volunteer recognition events, and community outreach activities

Develop and manage event budgets, timelines, and production schedules

Coordinate with vendors, sponsors, and service providers

Manage event logistics including venue selection, catering, decor, and audio-visual needs

Create and oversee event marketing materials and communication strategies

Track event metrics and prepare post-event analysis reports

Manage event registration systems and guest databases

Volunteer Program Development & Coordination

Develop and implement volunteer recruitment strategies including position descriptions, screening, and interviewing potential volunteers, and coordinating background checks when required

Create and conduct volunteer orientation and training programs

Coordinate volunteer schedules and match opportunities based on organizational needs and volunteer interests

Design and implement new volunteer initiatives

Create and maintain communications channels for volunteers

Maintain accurate volunteer databases and documentation

Address volunteer concerns and feedback promptly, and provide ongoing support

Evaluate and improve volunteer programs based on feedback

Required Qualifications:

Bachelor's degree in related field (Event Management, Non-profit Management, or similar)

1-3 years experience in event planning and volunteer management

Strong project management and organizational skills

Excellent interpersonal and communication abilities

Experience with volunteer management software and event planning tools

Budget management experience

Proven ability to manage multiple projects simultaneously

Strong attention to detail and problem-solving skills

Preferred Qualifications?

Knowledge of the addiction recovery process

Experience working in non-profit sector

Experience with financial compliance and audits

Experience in the non-profit sector

Bilingual skills

Event planning experience

Physical Requirements:

Ability to lift and move items up to 25 pounds

Extended periods of computer work

Ability to work evenings and weekends as needed for events

Valid driver's license and ability to travel locally