What are the responsibilities and job description for the Quality Manager position at Rice Industries LLC?
Ancos is a fast-growing polymer company and is focused on building an efficient business with strong operations and assets that is poised to scale and grow. We are intently focused on building a culture around continuous improvement and data driven decision making. We are looking for a highly talented and motivated individual that is excited to join the team and play a significant role in leading the efforts to achieve our goals. Leaders at Ancos will be given autonomy to build their departments utilizing best practices and innovative approaches. Ancos is a lean organization that supports quick decision making and no bureaucracy. Ancos expects to continue strong investment in both locations to increase capacity and improve operations. In addition, Ancos expects to seek opportunities to acquire new business to grow our footprint and services we offer our customers.
Position Summary: This individual will lead efforts to improve the quality of the services we offer to customers and ensure we have a safe working environment. The business units are focused on building a continuous improvement culture and improvement initiatives. We hope to bring new and innovative approaches to what is a traditionally slow-moving manufacturing industry.
In addition, as a lean organization, all leaders have the opportunity to support multiple areas of the business. We operate in a team-based environment, and all leaders pitch in to occasionally support areas outside of their department. Individuals successful in this role will be motivated by the opportunity to truly shape the quality programs and the broader company, with full authority to do whatever it takes to build best-in-class programs.
Essential Duties and Responsibilities:
- Manage, coordinate, and maintain the company’s quality management and certifications. Including liaising with the external certification body on and during surveillance and recertification audits.
- Plan, lead, and conduct internal audits in line with the requirements of the company’s integrated quality management framework to achieve consistency of approach across the organization.
- Conduct induction and awareness training/program Quality management systems to keep the staff updated, aware, and informed.
- Identify, manage, and ensure continuous improvements in the Quality and management systems in compliance with business objectives, business excellence standards, and the external certification body.
- To champion and liaise with respective personnel on the investigation of root cause(s) of non-conformance and procedural failures.
- To ensure that corrective actions are in place and implemented for all non-conformances detected during audits and daily work processes.
- To manage, review and approve required specifications and revisions in the documentation before releasing for production or to customers.
- Manage and conduct Quality Assurance in all areas of operation.
- Responsible for ensuring work is carried out following documented procedures.
- To prepare monthly non-conformance analysis and KPI report.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- 8-10 years’ experience minimum leading quality programs in a manufacturing setting
- Experience managing customer complaints and audits
- Experience leading ISO qualifications and audits
- Associate degree in Technical/Quality Engineering or equivalent, Bachelor's Degree preferred
- Required Certificate(s): ASQ CQE, CMQ/OE, or SSBB required OR the willingness to get the certs after employment begins.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of a manufacturing job. This role requires ability to wear Personal Protective Equipment (hard hat, safety glasses, safety shoes) at all times in the production area. Individuals must be able to work in non-climate controlled settings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must wear hardhats and safety shoes at all times.
Schedule: This role requires ability to respond to calls on any shift and over weekends.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This role requires standing for extended periods of time, ability to lift 50 lbs, identify colors and work in open air & outdoor areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.