What are the responsibilities and job description for the Field Service Engineer position at Rice Lake Weighing Syst?
FIELD SERVICE ENGINEER
For nearly 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Due to growth, we are seeking an experienced Field Service Engineer to join our team.
A Field Service Engineer performs a variety of duties at RLWS corporate headquarters as well as onsite service work for the Integrated Solutions product line. Job duties while in Rice Lake will include the fabrication and testing of in-motion check weighing systems, technical support to internal staff as well as customer calls, assisting in product development and design, and conducting training sessions on the product line. While in the field job duties will include field qualifications of a potential system, providing electrical and mechanical installation/service of the scale equipment/system at the customer’s facility, and training the customer on proper use of the system. Out of town travel up to 75% is required for this role. Weekend and holiday availability is required at times. Potential candidates need to work as a member of a team and thrive in an environment committed to world-class customer service while maintaining self-directed work in order to obtain the highest level of quality and efficiency.
Qualified applicants will have a degree in Electrical Engineering Technology or related electro-mechanical field and five (5) or more years’ experience in the weighing or a related industry preferred. The selected candidate will be familiar with windows based platforms and connectivity to external devices, SQL integration, wired and wireless networking, advanced PC support and troubleshooting, and have programming knowledge. Familiarity of PLC’s, automation controls, and fieldbus protocols is also desired. The selected candidate will also have excellent verbal and written communication skills, advanced interpersonal and organizational skills, and exceptional personal computing skills including Excel, Word, Internet and Outlook.
RLWS is a successful, energetic, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, vacation, sick time, holidays, profit sharing, 401k, 401k matching and wellness benefit programs.
Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment drug screens.
