What are the responsibilities and job description for the Host position at Rice N Beans Express?
Job Summary
We are seeking an enthusiastic and friendly Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills and a passion for hospitality, as you will be responsible for managing guest seating, reservations, and overall guest experience.
Responsibilities
- Greet guests warmly upon arrival and provide them with menus.
- Manage the seating chart and ensure efficient seating of guests to optimize flow.
- Take reservations over the phone and maintain an organized reservation system.
- Communicate effectively with the kitchen and wait staff to ensure timely service.
- Assist guests with inquiries about menu items and restaurant services.
- Handle guest complaints or concerns with professionalism and a positive attitude.
- Maintain cleanliness of the host/host area and ensure a welcoming environment.
- Collaborate with team members to enhance guest satisfaction and overall dining experience.
Qualifications
- Previous experience in customer service or food service is preferred.
- Strong phone etiquette skills for handling reservations and guest inquiries.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for hospitality and helping others create memorable dining experiences.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our team as a Host/Host where your role is essential in creating a positive dining atmosphere for our guests!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Ability to Commute:
- Wesley Chapel, FL 33544 (Required)
Ability to Relocate:
- Wesley Chapel, FL 33544: Relocate before starting work (Required)
Work Location: In person
Salary : $13