Demo

Business Analyst

RICEFW Technologies Inc
Bismarck, ND Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/13/2025

The North Dakota Department of Human Services Economic Assistance Division is seeking a Senior Business Analyst (BA) to assist the business team with software development changes to enhance eligibility and benefits applications managed through Economic Assistance. The BA must be wellversed in program management requirements gathering process diagramming operational concepts usability and testing.

The BAs primary responsibility is to create and deliver highquality solutions for the software systems operated within the Economic Assistance Division and to ensure that the implemented software code and processes meet the requirements of the business programs conform to all applicable Federal and state laws and meet the needs of customers. The person in this role will utilize information available from existing system usage statistics as well as industry trends to help inform areas of focus and opportunity.

Job Responsibilities :

  • Consult with customers business users and technology specialists to identify and document business processes and data flows identify and document detailed business requirements related to the business processes document gap analysis and assist with the development of project artifacts.
  • Apply indepth Business Analysis knowledge to review and analyze systems problems and identify solutions.
  • Lead and participate in joint application design sessions with the technical team to ensure business requirements are met.
  • Identify areas for process improvement to enhance quality and optimize cost.
  • Develop test scenarios and test cases based on written requirements.
  • Execute and review test runs and sign off on testing components.
  • Support the development of enduser training materials and enduser documentation as required.
  • Work with the technology teams to ensure business requirements are fully defined and tested.
  • Oversight role during the stabilization phase of each release including the monitoring of system change execution the development of system fix strategies and the close monitoring of the implementation of those strategies.
  • Ensure internal and external stakeholder management through effective communication and contribute to the improvement of technology adoption through lessons learned and best practices.
  • Monitor and track process improvement outcomes through data analysis.

Required Skills and Experience :

  • 7 years Leading requirements capture management and analysis activities including conducting user interviews leading and facilitating JAD sessions and developing business process models and formal specifications
  • 5 years Business Analysis Process (Agile SDLC documentation procedures) experience.
  • 3 years Excellent impact analysis and prioritization skills within program and development teams
  • Proven analytical skills with experience in data analysis data interpretation problemsolving critical thinking and quantitative analysis.
  • Demonstrated highlevel technical expertise in data transfer integration and integrity with a proven ability to synthesize data from multiple sources to drive effective and efficient execution in dynamic environments
  • Excellent customer relation skills including presentation and meeting facilitation.
  • Outstanding verbal and written communication skills at all levels of the organization
  • Ability to work independently with minimal supervision be a team player and be well organized and efficient with excellent judgment problemsolving and decisionmaking skills
  • Bachelors degree
  • Preferred Skills and Experience :

  • 2 years Web portal development and implementation experience
  • 2 years UI / UX design
  • 5 years of SNAP TANF or other economic assistance program expertise.
  • 8 years of experience working on large scale complex projects.
  • 2 years web portal development and implementation experience
  • Masters degree
  • Key Skills

    SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

    Employment Type : Full Time

    Vacancy : 1

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