Network & Systems Administrator - CTH role

Network & Systems Administrator

Job Summary:

We are currently looking for a Network & Systems Administrator that will ensure the proper operation, maintenance, and security of company systems, processes, and/or assets. The Network & Systems Administrator will monitor the health and performance of the IT infrastructure environment to ensure the achievement of all SLAs expected by the business. In addition, they will process requests for change and ensure the organization’s standards are followed.

Essential Duties/Responsibilities:

· Manages and supports the corporate server/network environment and system maintenance tools

· Support security and availability of corporate LAN/WAN

· Supports the development and implementation of desktop and LAN/WAN policies and procedures

· Monitors reliability of IT systems and proactively diagnoses/repairs problems

· Assists in the administration of M3NA, SharePoint, and Exchange environments

· AD/Azure AD management including group policy

· Supports administration of endpoint management and protection platforms

· Responsible for patch management of systems and servers

· Documents processes, systems and solutions in the Wiki or knowledge base

· Handles end user support tickets via help desk/service desk issue/request tracking system

· Responsible for backup and recovery of the system configurations and data

· Configuring systems via CLI and troubleshooting issues with tools like Wireshark

· Practices cyber-resiliency by following standard industry frameworks like NIST/CIS

· Participates in scheduled and spontaneous conversations daily

· All other duties assigned by the department manager

Required Knowledge/Skills/Abilities:

· Windows Server (2016 ) & SQL Server (2014 ) administration

· Windows 11 administration

· Microsoft Active Directory & Azure EntraID administration

· Microsoft M3NA administration

· VMWare ESXI & vSphere (v7 ) administration

· MS Exchange (2016 or newer) administration

· IIS & SSL Cert administration

· SAN (PureStorage) administration

· Backup (Rubrik or Veeam) administration

· DNS & DHCP administration

· IP Networking and Firewall administration

· Cloud (Azure/AWS/GCP) administration

· System monitoring (PRTG/SolarWinds/DataDog) administration

· Good verbal and written communication skills

· Ability to produce system and process documentation

· Ability to work independently as well as part of a diverse and distributed team

· Excellent time and project management skills.

Education or Equivalent Experience:

· Associate degree in technology related field is required, Bachelor’s degree preferred.

· At least 3-5 years of experience required in applicable technical areas.

· A combination of the above education, certifications, and hand-on experience may be considered in satisfying the requirements of the position.

Working Conditions:

Work is typically performed in an office setting with no unusual hazards, but does require occasional data center environment work that can subject employees to abnormal temperatures and noise levels. Position may require the ability to lift/push/pull/handle objects weighing approximately 50 pounds. Travel (less than 10%) may be required at times for training or to visit various company locations and/or regional data centers.

Must be able to participate in after-hours response to issues when necessary.

The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other job-related criteria