Demo

SOW - Pathways User Acceptance Test Team - MS - Case Management: Placements

RICEFW Technologies
Jackson, MS Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 4/28/2025

Case Management : Placements

Role Overview

The vendor will support MDCPS in executing the User Acceptance Testing (UAT) phase of the Pathways project, which aims to implement a Comprehensive Child Welfare Information System (CCWIS). The role requires expertise in quality assurance, test case development, and execution to ensure a functional, intuitive, and reliable system for end users.

Key Responsibilities

  • Master Test Plan Execution :

Implement the strategies and procedures outlined in the UAT Master Test Plan.

  • Monitor progress and address deviations or issues during test execution.
  • Test Case Development and Review :
  • Review System Integration Testing (SIT) test cases and results to ensure coverage aligns with project requirements.

  • Assist in defining test cases, test data, and testing environments by collaborating with SMEs, Business Analysts (BAs), and staff.
  • Test Execution and Monitoring :
  • Conduct various tests, including functional testing, end-to-end scenarios, data validation, ADA compliance, regression testing, and report validation.

  • Document results, identify defects, and track progress during end-to-end testing efforts.
  • Test Environment Setup Support :
  • Assist in smoke testing the test environment(s) to simulate end-to-end scenarios.

  • Coordinate with teams to resolve environment-related issues.
  • Defect Management :
  • Validate, verify, and retest defects identified during testing.

  • Track and report end-user test results.
  • Quality Management :
  • Define quality metrics and acceptance criteria.

  • Conduct regular quality reviews, audits, and generate reports summarizing progress and milestones.
  • Resource Coordination :
  • Assist the UAT Test Manager with test case assignments for the UX test team.

  • Ensure smooth collaboration between MDCPS staff and the UAT team.
  • Risk Mitigation :
  • Identify potential risks and challenges and recommend strategies to mitigate them.

  • Support final validation with business stakeholders.
  • Skills and Experience Required

  • Mandatory :
  • Comprehensive Child Welfare Information System (CCWIS) knowledge or Child Welfare / Human Services experience.

  • Experience writing comprehensive test scripts and conducting UAT.
  • Resumes of all assigned personnel.
  • Vendor resources must work onshore within the continental United States.
  • Preferred :
  • Demonstrated capability in executing UAT processes.

  • Proven ability to collaborate effectively with MDCPS staff and test managers.
  • Workplace : Primarily remote with 2-4 weeks onsite.
  • Duration : Eight-month project.
  • Tools and Equipment : Testing laptops and environments will be provided by MDCPS.
  • Key Personnel : Substitution allowed only under specific circumstances, with prior notification and approval.
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