What are the responsibilities and job description for the Specimen Collector position at Riceland Healthcare?
Job Overview:
The Admin / Specimen Collector will be responsible for performing administrative duties while also handling the collection of payments and debts from clients or customers. This role requires excellent organizational skills, attention to detail, and the ability to handle sensitive information with professionalism. The ideal candidate will be an effective communicator, able to manage customer relations and administrative processes efficiently.
Key Responsibilities:
- Administrative Duties:
- Perform general office administration tasks, including answering phone calls, emails, and managing correspondence.
- Maintain and update records, databases, and files.
- Prepare and organize reports, presentations, and other documents as needed.
- Schedule meetings, appointments, and coordinate office activities.
- Handle customer inquiries and provide accurate information in a timely manner.
- Assist in managing office supplies and inventory.
- Collection Duties:
- Contact clients or customers regarding overdue payments or balances.
- Maintain accurate records of communication with clients, payment history, and follow-up actions.
- Negotiate payment terms and resolve billing issues to ensure timely payments.
- Coordinate with the finance team to ensure accurate processing of payments.
- Maintain professional relationships with customers while effectively managing collections.
- Prepare and issue collection notices and reminders.
- Track and report on collection performance and outstanding debt.
Skills and Qualifications:
- High school diploma or equivalent; additional certification in administration or finance is a plus.
- Proven experience in office administration and customer service.
- Familiarity with accounting or collections procedures.
- Strong organizational and time-management skills.
- Ability to handle sensitive information with confidentiality.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Attention to detail and problem-solving abilities.
- Ability to work independently and as part of a team.
Working Conditions:
- Full-time position 9A.M - 5 P.M
- Based in the office with occasional remote work options.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $14 - $18
