What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Richard Moore - State Farm Agent?
Benefits :
Bonus based on performance
Competitive salary
Paid time off
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary plus commission / bonus
Health benefits
Paid time off (vacation and personal / sick days)
Growth potential / Opportunity for advancement within my agency
Requirements
Successful track record of meeting sales goals / quotas preferred
Interest in marketing products and services based on customer needs
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Proactive in problem solving
Dedicated to customer service
Ability to make presentations to potential customers
Property and Casualty license (must be able to obtain)
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