What are the responsibilities and job description for the SERVICE WRITER position at Richard's Performance Muffler?
About us
Richard's Performance Muffler is a family run small business for 20 years in Oceanside, CA. We are professional, fast paced, and rewarding performance shop. Our goal is to provide our customers with a great experience from the time they walk through the door, to us working on their vehicles, to the moment they drive away.
Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments
- Provide estimates for services and communicate them to customers
- Coordinate with technicians to ensure timely completion of repairs
- Handle cash transactions and maintain accurate records
- Assist with inventory management and ordering of parts and supplies
Requirements:
- Previous experience as a service writer with Mitchell On Demand experience preferred
- Knowledge of alignment, front end, lifts & performance upgrades
- Strong communication skills and ability to effectively interact with customers
- Detail-oriented with excellent organizational skills
- Ability to handle cash transactions accurately
- Basic computer skills for data entry and scheduling purposes
Note: Experience or knowledge in areas such as suspensions, shocks and struts, aligning vehicles, and exhaust and fabrication knowledge. We are willing to train the right candidate.
This is a full-time position with competitive pay. If you are passionate about providing exceptional customer service and have a strong interest in the automotive and aftermarket performance industry, we encourage you to apply.
Job Type: Full-time
Pay: $30.00 - $40.00 per hour
Day range:
- Monday to Friday
- No weekends
Shift:
- 8 hour shift
Ability to commute/relocate:
- Oceanside, CA 92056: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $30 - $40