What are the responsibilities and job description for the EMS Dispatcher - Night shift position at Richardson Ambulance Service?
Job Summary
Richardson Ambulance Service is currently seeking a reliable, detail-oriented, and highly organized EMS Dispatcher to join our committed team. This critical role involves coordinating emergency medical services during the night shift and may offer a remote work opportunity for the ideal candidate. If you're passionate about helping others and thrive in a fast-paced environment, we’d love to hear from you.
Duties
- Receive and prioritize incoming calls and service requests.
- Dispatch appropriate personnel or resources based on the nature of the call.
- Monitor and track the status of ongoing assignments.
- Coordinate with field personnel to ensure timely responses and resolutions.
- Maintain accurate records of all calls, assignments, and actions taken.
- Communicate relevant information to appropriate parties in a clear and concise manner.
- Provide support and guidance to field personnel as needed.
- Utilize phone systems and computer software to facilitate dispatch activities.
- Perform other tasks as assigned by management.
Qualifications
- Experience in dispatching or a similar role is preferred.
- Strong typing skills with attention to detail for accurate data entry.
- Excellent communication skills, both verbal and written.
- Familiarity with phone systems and ability to manage multiple calls simultaneously.
- A certificate in dispatching or related field is a plus but not mandatory.
Join our team as a Dispatcher where your organizational skills will contribute significantly to our success!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Night shift
Work Location: In person
Salary : $15 - $20