What are the responsibilities and job description for the Customer Care Representative position at Richardson Motors | Dubuque, Iowa?
Richardson Motors: Customer Care Representative
Are you passionate about helping others and providing exceptional service? Join our team as a Customer Care Representative and make a difference in our customers' experience every day!
Key Responsibilities:
A family-owned dealership since 1958, we sell Honda, Buick, GMC, and Cadillac vehicles and offer full-service mechanical collision repairs. We are committed to creating a positive, growth-oriented environment for our team members and customers alike.
Richardson Motors is an Equal Opportunity Employer, embracing diversity and inclusion in the workplace.
Ready to earn big, grow professionally, and work with an outstanding team? Apply today and take the next step in your career with Richardson Motors!
Join the Winning Team at Richardson Motors!
Are you passionate about helping others and providing exceptional service? Join our team as a Customer Care Representative and make a difference in our customers' experience every day!
Key Responsibilities:
- Provide outstanding customer service via phone, email, and chat
- Address customer inquiries, concerns in a timely and professional manner
- Maintain detailed and accurate records of customer interactions
- Ensure a positive customer experience with each interaction
- Excellent communication skills (both written and verbal)
- Strong problem-solving abilities and attention to detail
- Prior experience in customer service is a plus, but not required
- Strong multitasking skills and proficiency in using computer systems
- Competitive wage and benefits package
- Opportunities for career growth and advancement
- A supportive and friendly team environment
- Comprehensive training and ongoing support
A family-owned dealership since 1958, we sell Honda, Buick, GMC, and Cadillac vehicles and offer full-service mechanical collision repairs. We are committed to creating a positive, growth-oriented environment for our team members and customers alike.
Richardson Motors is an Equal Opportunity Employer, embracing diversity and inclusion in the workplace.
Ready to earn big, grow professionally, and work with an outstanding team? Apply today and take the next step in your career with Richardson Motors!
Join the Winning Team at Richardson Motors!
