What are the responsibilities and job description for the Outside Sales Manager position at Richelieu Hardware?
Company Overview
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are currently seeking a Sales Manager that will be responsible for leading a sales team to grow our sales region.
Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.
Key Responsibilities
As a vital role charged with the growth and development of both people and business, this Sales Manager is responsible for growing Richelieu’s sales with cabinet makers, kitchen dealers, kitchen manufacturers, and architectural woodworkers through the successful leadership of their outside sales team. The Sales Manager will ensure that costs are in control, affect a high level of employee drive and motivation, and provide quality training towards their sales force.
- Lead, coach, and mentor a team of (number varies) Outside Sales Representatives
- Join team of Outside Sales Representatives on field sales calls with existing and prospective customers, providing positive as well as constructive feedback
- Provide ongoing training and development towards the sales team including consultative selling skills, effective business-building methodologies, and product knowledge
- Affect a high level of employee drive, passion, and team morale
- Hold direct selling responsibility for a set of your own customer accounts
- Direct and monitor all sales activities for the region, maintaining accountability for required budgets and sales targets
- Manage individual sales representative performance by setting clear expectations and promoting a high-performance culture
- Establish and monitor a proper product mix in order to maximize gross margin
- Coordinate promotions with the sales and marketing teams
- Be responsible for organizing and leading Regional Sales Meetings
What We Are Looking For
- Experience leading an outside sales team within the building materials industry
- A strong, prestige-less, hands-on leader and educator
- Proactive and autonomous, also working well as part of a larger team
- Developed analytical, planning, and monitoring skills
- Experience in effectively utilizing and promoting the usage of a CRM system
- This position may occassionally involve lifting/pushing/carrying up to 50 pounds
Compensation and Benefits
- Competitive market-based salary plus monthly, quarterly, and annual commissions
- Monthly car allowance and covered fuel
- Business expense reimbursement
- Group insurance program (medical, dental, vision, life, disability, etc.)
- Employee Stock Purchase Plan with employer matching
- 401(K) with employer matching
- Company smart phone
- Paid vacation time, sick days, and holidays
