What are the responsibilities and job description for the Eligibility Referral Specialist 2 position at Richland County Job and Family Services?
Richland County Job Posting
Posting Date: July 10, 2024
Position: Eligibility Referral Specialist 2
Department: Job & Family Services
Application Deadline: Continuous
Position Description:
Richland County Job & Family Services seeks full-time Eligibility Referral Specialist 2 position.
In a call center environment, responsibilities include obtaining client information by answering telephone calls; interviewing clients; verifying information to determine eligibility for public assistance programs and maintaining communication with clients to determine continued eligibility. Must be able to use multiple computer systems while using a headset.
Minimum requirements:
- 6 courses or 6 months experience in budgeting;
- 3 courses or 3 months experience in public relations;
- 3 courses or 3 months experience in office practices & procedures;
- 3 courses or 3 months experience in interviewing;
- Or education, training, and/or experience in an amount equal to the minimum qualifications stated above.
Preferred Qualifications: Associate's or bachelor’s degree in a related field, excellent communication skills.
Benefits: Ohio Public Employees Retirement System, Insurance
Salary: $19.26 per hour or more dependent on degree.
Applicants may apply online at (resume also required): https://mss.richlandcountyoh.us/MSS/employmentopportunities/default.aspx
Application Deadline: An application and resume may be submitted to the Board of Richland County Commissioners, 50 Park Avenue E, Mansfield OH 44902 or submitted online.
All employees and applicants for employment will be recruited, hired, promoted, transferred, demoted, laid off, terminated, suspended, evaluated, or otherwise dealt with in a fair and equitable manner based solely upon merit, fitness and such bona fide occupational qualifications as each individual might possess. No personnel decision shall be based upon race, color, religion, sex, national origin, age, handicap, disability or other non-job related criteria.
Job Type: Full-time
Pay: $19.26 - $19.84 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Case Management: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $19 - $20
