What are the responsibilities and job description for the Client Experience Specialist position at Richland Distilling Company?
Client Service Specialist
Part Time and Full Time positions!
Come join the team behind ‘America’s Best Rum’!
The Richland Distilling Company is an award-winning craft distillery that focuses on crafting premium Rum from homegrown sugarcane. Visitors from all over the world come to Richland and are shown how ‘America’s Best Rum’ is made.
The Richland Rum team consists of a small team of dedicated people, striving and succeeding in meeting the highest customer satisfaction standards - every day. In this entrepreneurial environment, job titles are absent, but while all of us have a primary area of focus, our team is flexible and steps in where necessary to get the job done.
The Client Service Specialist ensures that every visitor to the distillery receives an A-rating experience and leaves as an Ambassador for the Richland Rum brand.
The main part of the job is to conduct distillery tours, bottle sales and cocktail preparations.
The candidate has excellent communication skills, greets visitors at the door, conducts distillery tours and tastings, with full knowledge of the Rum making process; is responsible for creating sales, all the while ensuring a high quality, consistent customer experience.
The Client Service Specialist’s other duties include cleanliness, inventory management, accountability and loss control.
Competencies required:
Excellent communication skills, knowledge of high-end retail and/or hospitality operations, food and beverage background is a plus, contributing to a welcoming and brand-enhancing atmosphere with comportment, and creating sales.
Uncompromising integrity, reliability, adaptability, flexibility, and superior work ethic.
Flexibility in learning and taking ownership of responsibilities not explicitly spelled out in the job description.
Ability to work a schedule that includes Fridays and Saturdays.
Paid training on the job
Salary: subject to skills and experience
Job Types: Part-time, Contract
Pay: $12.00 - $18.00 per hour
Benefits:
- On-the-job training
Shift:
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
Work Location: One location
Salary : $12 - $18