What are the responsibilities and job description for the Field Service Technician (Moonbeam) position at Richman Property Services?
Moonbeam Communications & Equipment, LLC, a division of Richman Property Services, Inc. is currently seeking a hands-on, team-oriented, full-time time Field Service Technician to join our Moonbeam Team!
As one of the nation’s top ten residential property owners, our mission is to ensure that our residents live in a quality apartment community they can be proud of. Our team accomplishes this by delivering optimal customer service and creating a safe and inviting home.
The full time Field Service Technician will support Richman Property Services, Inc. properties in Central Florida, primarily based out of the Tampa Bay and Polk County, FL.
SUMMARY:
The Field Service Technician will be responsible for installation, troubleshooting and maintenance of all aspects of COAX and fiber based, large networks. Troubleshooting and inspection of residential networks is required and will include: Outlets, drops, switches, routers, tablets, computers, cameras, VPNs and gaming consoles.
RESPONSIBILITIES:
- Troubleshoot hardware, software, connectivity in COAX and fiber-based networks.
- Applicant must be able to use and understand a cable based, digital signal meter.
- Must be able to troubleshoot WAN/LAN connectivity.
- Must have working knowledge of networking equipment, such as: digital cable modems, MTA, MicroTik routers, switches, wireless access points, ONT, ONU
- Must have working knowledge of the OSI model
- Must have working knowledge of Cable and fiber based CMTS infrastructure.
- Applicant must be able to configure Microsoft Windows and MAC OSX for connectivity in residential environments.
- Applicant must have working knowledge of COAX based networking equipment, such as: taps, nodes, amps, splitters, fittings, and industry standard practices.
- CISCO 10K experience welcome.
- Applicant must have a valid driver’s license.
- Applicant must be able to drive for long periods, and route themselves to triage issues and limit down time of subscribers.
- Applicant must be able to work alone and make decisions or convey issues over the phone under little, to no, onsite supervision.
NOTE: This job description is inclusive of but not limited to the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by the Supervising Personnel of Moonbeam Communications.
EDUCATION: Trade School or Comparable Certifications, High School Diploma
EXPERIENCE: 2-5 Years of related employment experience, Customer Service driven background is a plus.
SKILLS & CERTIFICATIONS:
Certifications are desirable, but not required with appropriate work experience.
Benefits:
- Competitive pay and comprehensive benefits package
- Quarterly Pay Increase Opportunities
- Medical, dental, vision, life insurance, and disability coverage
- 401(k) retirement plan with employer match of $0.50 for every $1.00 up to 6%
- Opportunities for student loan repayments and tuition reimbursement
- Paid sick time, vacation time, and opportunities for career advancement
Join our Team:
If you're seeking a rewarding career opportunity with one of the top Property Management organizations in the country, we want to hear from you! Visit our website at https://www.therichmangroup.com/ to learn more about Richman Property Services, Inc.
Please Note:
We conduct criminal background and drug screenings. Richman Property Services provides equal employment opportunities to all qualified applicants, regardless of race, color, sex, religion, national origin, age, disability, or genetic information.
