What are the responsibilities and job description for the Vice President of Operations (Multi-Family) position at Richman Property Services?
Join our growing Team as a Vice President of Operations for Richman Property Services Inc., based out of our Tampa Support Center in Tampa, FL!
Richman Property Services, Inc. is currently seeking a community-inspired, passion-driven, and team-oriented Vice President of Operations with a can-do attitude to join our continuously growing team!
Position : Vice President of Operations
Location : Tampa Support Center in the Westshore business district in Tampa, FL 33607.
Key Qualifications :
The Vice President of Operations is responsible for the operational and financial management of Richman Property Services, Inc. (RPS) properties. This position ensures optimum performance results are achieved by successfully implementing comprehensive programs, initiatives, and strategies throughout the portfolio. Moderate travel within the portfolio and corporate locations(s) and the ability to respond to issues outside of normal operating hours are essential job functions of this position.
About Us :
As one of the nation’s top ten residential property owners, our mission is to ensure that our residents live in a quality apartment community they can be proud of. We achieve this by delivering optimal customer service and creating a safe and inviting home.
Responsibilities :
- Provide comprehensive direction for all property operations within the assigned portfolio, ensuring that the Company and / or Owner’s financial and business objectives are being achieved
- Direct, supervise, mentor, and train a team of associates across multiple real estate disciplines
- Review portfolio performance, evaluating marketing, leasing, pricing, and financial strategies
- Prepare annual budgets and business plans (including budget re-forecasts throughout the year)
- Monitor and ensure compliance with business reports, plans, and budgets
- Maintain liaison relationship between owners and portfolio management team
- Provide guidance and direction to portfolio supervisors with employee and resident conflict resolution
- Monitor resident satisfaction and retention, ensuring consistency with established RPS standards and expectations
- Monitor internal and external customer service quality, including residents, vendors, brokers, and owners
- Conduct periodic site visits to ensure compliance with RPS safety and cleanliness policies, partner with Vice President of Maintenance and / or Regional Maintenance Supervisors in resolution of outstanding issues
- Assist portfolio with Payroll, Accounting, Human Resources, IT, Legal, and Risk Management concerns through partnership with the appropriate department
- Conduct regular informational meetings with direct reports
- Promote and participate in RPS-sponsored training programs and continuing education, including but not limited to Fair Housing, safety, discrimination, and harassment prevention
- Ensure associates within assigned portfolio participate in all mandatory training within required deadlines
- Ensure compliance with RPS-established national operating standards, as well as Federal, State, and Local Regulations (e.g., EEOC, OSHA, LIHTC, Fair Housing, etc.)
- Preparation and / or analysis of various reports as directed by RPS officers
Requirements :
Benefits :
Join Our Team : Please Note :
We conduct criminal background and drug screenings as part of our hiring process. Richman Property Services is an equal opportunity employer, providing employment opportunities to all qualified applicants without regard to race, color, sex, religion, national origin, age, disability, or genetic information.
