What are the responsibilities and job description for the Office Manager position at RICHMOND ADAPTIVE DENTAL CARE PLLC?
A dental office manager oversees the day-to-day operations of a dental practice, including managing staff, patient scheduling, insurance billing, financial records, ensuring compliance with regulations, and maintaining a smooth patient experience, all while prioritizing exceptional patient care and efficient office operations; they are responsible for supervising the front desk staff and ensuring the office runs smoothly by coordinating administrative tasks and implementing office policies.
Key responsibilities of a dental office manager :
- Staff Management :
- Hiring, training, and supervising front desk staff and dental assistants
- Creating employee schedules and managing payroll
- Performance evaluations and staff development
Patient Care :
Scheduling patient appointments and managing appointment cancellations
Answering patient questions and addressing concerns
Communicating treatment plans and financial information to patients
Financial Operations :
Managing patient billing and insurance claims processing
Implementing office budget and tracking expenses
Monitoring accounts receivable and collections
Administrative Tasks :
Maintaining patient records and ensuring HIPAA compliance
Ordering office supplies and managing inventory
Coordinating with vendors and dental insurance companies
Compliance and Regulations :
Staying updated on dental practice regulations and ensuring compliance
Maintaining proper documentation and records
Required Skills and Qualifications :
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficiency in dental practice management software
Knowledge of dental insurance billing codes and procedures
Experience in customer service and patient interaction
Leadership and team building skills
Basic understanding of dental terminology
Education and Experience :
High school diploma required, associate's or bachelor's degree in business administration preferred
Prior experience in a dental office setting, ideally with some management responsibilities
Salary : $25 - $35