What are the responsibilities and job description for the New Home Specialist/Online Sales - Franklin position at Richmond American Homes?
Overview
BREAK GROUND ON A REWARDING CAREER WITH US!
About Us
At MDC Holdings, Inc./Richmond American Homes, we encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. We’re proud to be one of the most established builders in the industry, with 45 years of experience and over 240,000 homes to our credit.
Position Summary
Richmond American Homes is currently seeking an enthusiastic, persuasive and friendly Online Sales Specialist with a proven record of sales success to join our team. Our ideal candidates have a passion for success and will to put in the time and effort to get the job done. This position is different than a New Home Sales Associate who is out in the field. A New Home Online Sales Specialist will sit at our Division Office.
Responsibilities
- Provide consistent follow up on leads that inquire at our website, toll-free phone number or from realtors until they locate a desired community and are handed off to a field Sales Associate
- Procure initial appointments with leads to meet with New Home Sales Associates out in the field
- Actively communicate with customers via phone, email, and live chat with the ability to communicate via multiple channels at the same time
- Document all interactions in our customer relationship management system
- Partner with Sales, Mortgage and Home Gallery design teams to communicate the most accurate information to our customers
- Participate in Sales Team Meetings, Community Grand Openings and other company events
- Strong computer skills (CRM experience a plus)
- Weekend work is required; and may have to work a schedule into the evening hours.
Requirements
- High School Diploma/GED or equivalent work experience. Bachelor’s degree preferred.
- Ability to work weekends
- A Real Estate License is required in all states EXCEPT CO, TX, MD & VA
- Recent Online/Inside Sales experience
- Successful working through extensive phone and email contact
- Retail sales experience preferred
- Proven track record of sales success
Benefits & Perks!
While we value hard work, we also recognize the importance of having fun! Our employees enjoy a collaborative environment where they can freely bounce ideas off one another and participate in exciting teambuilding activities and outings, like trips to the ballpark, holiday celebrations, regular office socials and much more.
- Positive, collaborative team culture
- Competitive compensation structure
- Comprehensive benefits package (Medical, Dental, 401K, etc.)
- Discounted pet insurance
- Home purchase discounts & more!
If you are ready for more than a job and seek a career with one of the most respected organizations in a top industry, then we want to hear from you. Please also visit our website at www.richmondamerican.com for more information.
MDC Holdings, Inc. / Richmond American Homes is an Equal Opportunity Employer. #LI-LS1 #LI-Onsite
