What are the responsibilities and job description for the Receptionist position at Richmond Area Multi-Servi?

POSITION OPEN ONLY TO CONSUMERS / PARTICIPANTS OF THE

SAN FRANCISCO COMMUNITY BEHAVIORAL HEALTH SERVICES

Richmond Area Multi-Services (RAMS) is searching for a Receptionist for the RAMS Hire-Ability Vocational Services Program

Work site : DPH Behavioral Health Services administration and / or clinics

Salary Range : $22.66 per hour

Status : Part-Time, Thursday and Friday afternoons Per Diem

Benefits : healthcare coverage / contributions leave benefits (as per city county ordinance)

Your role : The Receptionist provides reception and administrative support to SFDPH-BHS staff in the day-to-day operations of SF Department of Public Health - Behavioral Health Services administration at 1380 Howard St. & / or at the assigned DPH-BHS clinic.

Essential Job Duties include, but are not limited to :

Greet, log in, and assist visitors
Inform staff when visitors & / or clients arrive for appointments
Answer & direct incoming phone calls on a multi-line & / or computer-based telephone system
Take messages legibly and accurately
Manage multiple components of BHS conference room reservation request / confirmation systems (1380 Howard only)
Create, maintain and update daily conference room schedules for posting
Call and remind clients of upcoming appointments, call for client transportation (Clinic only)
Preparing / creating and filing of client charts (Clinic only)
Expedite and receive deliveries, mail & faxes and route to appropriate staff & maintain log
Coordinate with clerical / mailroom staff for collection and distribution of interoffice mail and faxes
Perform routine clerical tasks, filing, and organization, as well as duties specific to the functions of their assigned department or unit
Maintain work area and surroundings
Uphold excellent record of attendance and punctuality, professional presentation & attire, positive demeanor, and high standards of customer service
Assist staff with copies, faxing, and general usage of office equipment as needed
Assist in special projects, most of which involve computer-based program / technology
Promptly communicates & responds in a timely manner
Maintains and submits accurate records, timesheets, and other program-related documentation
Participate in staff meetings & other staff development activities
Engages in pro-active and productive teamwork in a collaborative and flexible manner
Perform other duties as assigned (full job description shall be provided)

Minimum Required Qualifications :

Reception, administrative, & / or clerical experience in an office or clinic setting

Excellent interpersonal receptionist & communication skills, and ability to manage, work effectively and interact professionally with a diverse & interdisciplinary staff, mental health clients, and individuals who may have special communication & / or behavioral needs

Ability to follow directions, prioritize, multitask, and perform & complete duties with minimal supervision, both independently and as part of a team

Excellent organizational skills, with high level of accuracy and attention to detail

Exceptional reading and writing skills with the ability to understand and interpret written instructions or communications in English, and effectively communicate to staff, program partners, vendors, and clients

Demonstrated knowledge of MS Office including Word, Excel, Internet Explorer, and Outlook; Data entry and calendaring skills

Ability to lift up to 20 pounds in weight

Ability to maintain confidentiality at all times

Other Preferred Qualifications :

Strong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and consumer-guided mental health services to the community.

Commitment to engaging in professional development activities such as trainings, seminars, and reviewing up-to-date material, etc., as related to the position

Applicants with ability to provide bilingual & culturally competent services in Cantonese or Spanish HIGHLY ENCOURAGED

Salary : $23

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