Demo

Triage Manager

Richmond Area Multi-Servi
San Francisco, CA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/13/2025

This position is eligible for a sign-on incentive of $10K ($5K paid after 90 days and another $5K after 6 months).

ABOUT THE PROGRAM : RAMS CAAP Counseling & Pre-Vocational Services provides culturally responsive outpatient integrated behavioral health counseling and pre-vocational services to recipients of County Adult Assistance Program (CAAP), which serve adults without dependent children. CAAP Triage conducts biopsychosocial / behavioral (including substance use) assessments to determine employability and provide referrals to work activities.

Your role : Provide day to day supervision, administrative management, program development and oversight to a team of mental health counselors / consultants / health workers who provide biopsychosocial assessments clients receiving CAAP benefits.

Essential Job Responsibilities include, but are not limited to :

  • Oversee operations and development of the Triage program
  • Provide administrative and clinical supervision to Triage mental health counselors / consultants / health workers
  • Provide on-site consultation on clinical issues, quality assurance, and linkage to the County Adult Assistance Program (CAAP) staff
  • Collaborate with CAAP, SSI Case Management and Disability Evaluation Consultation Unit (DECU) in trouble shooting, planning, and implementing program and service delivery to meet changing needs
  • Conduct Triage assessments of clients to determine their ability to perform work activities and provide consultation, as needed
  • Hire and train new staff to conduct biopsychosocial / behavioral assessments with an employability focus
  • Monitor clinical and administrative client flow and assignments to clinicians
  • Plan and maintain client and staff scheduling
  • Maintain timely administrative, clinical, and related records & documentation related to client care, in accordance to standards specified by RAMS policies, clinical standards, and oversight agencies (e.g. CAAP, DPH, etc.)
  • Facilitate and participate in case conferences, training workshops, staff meetings, and other staff development activities
  • Perform other duties, as assigned

Minimum Required Qualifications :

  • At least a Master's degree in Psychology, Marriage & Family Therapy, Counseling, Social Work, or other related disciplines from an accredited institution.
  • Two or more years of experience providing community-based behavioral health, substance use and / or healthcare related services to adults, indigent & underserved populations, with behavioral health and / or substance use issues
  • Experience conducting clinical & functional assessments of clients with physical, behavioral health and substance use concerns
  • Experience providing administrative oversight and / or supervision / consultation to clinical staff in assessment, diagnosis, and navigating systems of care in San Francisco
  • Knowledge of various treatment modalities, assessment, short-term counseling crisis intervention, and substance recovery principles in working with clients with behavioral health and / or substance use issues
  • Other Preferred Qualifications :

  • Valid California licensure with the Board of Behavioral Sciences (i.e. LMFT, LCSW, LPCC) highly preferred
  • Ability to provide clinical supervision to registered associates accruing hours for licensure highly preferred
  • Familiarity with systems of care and community resources & services in San Francisco (i.e. health, mental health, substance abuse, vocational, housing).
  • Familiarity with vocational rehabilitation models of practice and counseling strategies.
  • Salary : $5,000

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