DS Lead Support Coordinator-Adult

Richmond Behavioral Health is seeking full-time DS Lead Support Coordinator to join our Adult Developmental Services Team. The incumbent serves as a Developmental Services Lead Support Coordinator with primary responsibility for providing direct support coordination services and oversight to support coordinators for the provision of services to individuals with intellectual and/or developmental disabilities and their families. The incumbent performs difficult professional and administrative work coordinating case management activities, overseeing the work of staff within a program, ensuring the quality of program services, coordinating services with other divisions and community partners, maintaining records and files, and related work as apparent or assigned. Work is performed under the limited supervision of the assigned supervisor.

Working from a team approach and guided by person-centered thinking, the incumbent will provide assessment, planning, linking, monitoring, education and advocacy to adults and children who have an intellectual and/or developmental disability or children under the age of six who are at a development risk. The incumbent will ensure that needed services and supports are identified, delivered and documented according to the individual’s Person-Centered Plan. The incumbent will complete comprehensive documentation that meets regulatory, agency and reimbursement requirements. In carrying out the position requirements, the incumbent will maintain a positive working relationship with a variety of private providers, agencies, schools and professionals.

Essential Functions

• Assess the individual and family needs by completing approved assessments, collecting/reviewing records and interviewing the individual, family/caregiver, and other providers; complete intakes if applicable.
• Develop Individual Service Plans with the individual, family/caregiver and other providers as appropriate; reviews and updates service plans.
• Monitors and evaluates service delivery in accordance with established guidelines and principles; enforces program policies and procedures.
• Evaluates the quality of services provided and changes in individual’s condition and counsels individuals as necessary; evaluates individuals’ environment for safety, security, and negative factors.
• Assists in the recruitment and selection of program personnel; assigns, helps train and inspect the work of staff; coaches, counsels and evaluates staff performance. Assist in orientating newly hired staff and facilitate shadowing opportunities.
• Support supervisor to monitor and oversee the work of Support Coordinators within unit.
• Monitors and audits clinical and medical records and practices for compliance with regulatory, reimbursement and agency standards; reviews documentation for accuracy.
• Provides supervision and consultation during training, team meetings, quality assurance, and caseload assignment.
• Provides crisis intervention and prevention services to individuals and families; provides consultation and education to staff and clients.
• Report suspected cases of abuse, neglect and exploitation to the appropriate authorities;
• Represent the agency in committee and community groups in terms of networking and linking individuals with needed services and supports.
• Attends meetings, staffings and conferences as they relate to client, staff and program needs.
• Perform other assigned duties consistent with established policies and procedures.