Motorclothes Manager

Harley-Davidson Clothing Department Manager in Midlothian, Virginia

Are you a Harley-Davidson enthusiast who loves to help others enjoy the Harley-Davidson experience? This could be the job for you! This is your opportunity to join one of the most dynamic and fastest growing Harley-Davidson dealer groups in the state.

Previous retail experience in a high traffic environment is a plus, but not required.

ESSENTIAL DUTIES

• -Ensure General Merchandise personnel are well trained and available when needed.
• -Design displays for merchandise, which are appealing to customers.
• -Regulate seasonal promotions (i.e. holiday display themes, fashion shows, special events, etc.) and coordinate them with other departments.
• -Assist staff
• -Ensure employees keep all merchandise and displays clean, well dusted, and appealing to customers.
• -Set-up and maintain a smooth running, efficient, appealing retail environment for the General Merchandise department.
• -Employ sound management practices to ensure General Merchandise department contributes acceptable levels of gross & net profit.
• -Maximize return on investment of General Merchandise inventory.
• -Grow the volume of General Merchandise sales.
• -Maintain budgeted revenue and expense objectives.
• -Develop advertising sales, and promotional campaigns for merchandise.
• -Take care of all Business Promo’s.
• -Communicate regularly with the Harley-Davidson Motor Company regarding; policies, product availability, product style options, new/future product line studies.
• -Benchmark other retailers to determine “best practice” standards.
• -Organize and stage fashion shows and other events to sell merchandise.
• -Provide reports to Dealer Principal or General Manager, as requested.
• -Develop monthly and annual objectives for the department in collaboration with Dealer Principal or attend training sessions (P.A.C.E., Harley-Davidson University, etc.) to keep current with merchandising trends & inventory control issues.
• -Provide superior customer service to both internal and external customers.
• -Greet customers immediately, in a courteous and friendly manner.
• -5 Foot Rule – Any customer within 5 feet must be greeted
• -Handle telephone transactions quickly, and courteously.
• -Point out any sales, specials, or new merchandise to staff and customers.
• -Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to Superior Customer Service.
• -Promotions
• -Plan and execute “exceptional” promotions to bring both “new and existing” customers into the dealership on a regular basis.
• -Coordinate promotions with other departments to maximize return on promotions spending.
• -Talones DMS Experience helpful
• -Retail Management experience preferred

Benefit Conditions:

• Waiting period may apply

This Company Describes Its Culture as:

• Stable -- traditional, stable, strong processes

Work Remotely

• No

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• management: 1 year (Preferred)

Work Location: In person

Salary : $30,000 - $40,000