What are the responsibilities and job description for the SCANNING OPERATOR LEVEL 1 position at Richmond, Virginia?
CTG is seeking to fill a Scanning Operator Level 1 opening for our client in Richmond, VA.
Location : Richmond, VA
Duration : Ongoing contract
Purpose : Assist with operational accountability for managing all aspects of digital imaging and scanning to meet contractual SLAs and ensure customer orders are complete per specifications.
Scope : This position is key for ensuring the accuracy of digital imaging processes and enhancing customer satisfaction through efficient document management.
Duties :
- Assist with the day-to-day operations within a Digital Imaging Center, focusing on digital imaging and related duties.
- Ensure customer issues and escalations are resolved or further escalated as appropriate.
- Conduct quality checks on work to ensure accuracy and adherence to standards.
- Adhere to safety procedures and logical / physical security requirements.
- Work independently and as part of a team; perform backfile duties for absent coworkers.
- Receive, sort, and process mail documents and packages, ensuring timely delivery.
- Validate and prepare documents for scanning, including removing bindings and inserting slip sheets.
- Operate high-speed scanning equipment, perform quality checks on scanned images, and index images according to customer specifications.
- Other duties as assigned by Lead or Manager.
Skills :
Experience :
Education :
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply : To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Emily Drew at emily.drew@ctg.com . Kindly forward this to any other interested parties. Thank you!