What are the responsibilities and job description for the Automotive Motorcycle Parts Counterperson position at Rick Case Enterprises?
The Rick Case Automotive Group is seeking Automotive Experienced Parts Counterperson to join our motorcycle team!
Here at Rick Case, we believe that treating our customers as we would our best friend creates a different kind of car buying experience. Purchasing a vehicle is an amazing moment in someone’s life, and we are committed to making sure the experience is a memorable and enjoyable one.
You can help us change the experience of purchasing a vehicle and helping customers fall in love with the car buying experience again!
Essential Duties:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
COMPETITIVE MOTIVATED ENERGETIC PEOPLE ONLY NEED APPLY!
The desire to succeed is a major PLUS!
Submit your resume or apply at www.rickcasecareers.com
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $16 - $18
