What are the responsibilities and job description for the Parts Counter Sales position at Rickreall Farm Supply, Inc.?
Rickreall Farm Supply, Inc.
POSITION DESCRIPTION:
Merchandising, ordering and selling parts and outdoor power equipment to customers, including over the counter, through the Service Department, by phone or via internet or text sales.
RESPONSIBILITIES:
- Greets customers and operates the store point-of-sale system to search for parts and customer accounts, and to invoice and pull orders
- Provides high level of service to internal and external customers
- Maintains retail sales floor to meet dealership standards and ensure customer satisfaction (housekeeping and other tasks)
- Keeps orderly records of all repair orders, invoices and special-order parts. Completes physical inventory cycle counts.
- Answers phone calls, providing accurate price quotes including shipping and other information.
- Participates in all training programs that are made available.
- Maintains professional appearance
KEY QUALIFICATIONS/SKILLS:
- High school diploma or general education degree (GED)
- One-year certificate from college or technical school; or one year related experience and/or training; or equivalent combination
- Accurate cash handling skills are required
- Read and comprehend instructions, correspondence, emails, safety rules, operating/maintenance instructions and procedure manuals, etc.
- Clear communication with customers
- Interpret technical manuals and diagrams
- Basic math ( , -, x, /)
- Flexibility to adapt, change and adjust during the day to assist customers, check in deliveries, assist with phone orders, etc., while maintaining clear progress notes for later follow-through.
- Technological competence related to the job (email, cell phone, computer)
PHYSICAL DEMANDS/WORK ENVIRONMENT
Good physical condition is a necessity. You will stand for long periods of time, lift boxes of all weights and sizes, assemble equipment, and move shelving, merchandise, and lawn and garden equipment.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Ability to commute/relocate:
- Rickreall, OR 97371: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What interests you most about this position?
Work Location: In person