Part-time Customer Communications Coordinator

The Customer Communications Coordinator is a key position in supporting sales and revenue generating activities. Clear communication skills are required for working with outside customers and colleagues to execute objectives. The Customer Communications Coordinator is accountable for managing communications, documentation and truck order processes, in a fast-paced environment with critical skills in order management, customer service, and project management.

Duties & Responsibilities

· Works directly with internal teams and external customers as a liaison between the two.

· Perform activities to support development of the sales pipeline to drive sales growth.

· Support sales and service efforts to expand customer reach and sales growth.

· Ensure all written communications are proofread and edited for grammar, punctuation and style, and are consistent with the RICO corporate, product, and service brands.

· Work directly with internal teams in the development of effective training and communications materials to increase our customer services.

· Perform related tasks and transactions to process orders, including working with internal departments and customers, to ensure supporting documentation is accurate and complete.

· Maintain related processes and procedures, including required documentation.

· Maintaining documentation related to order management and customer communications to ensure accuracy.

· This position is located on the RICO campus. Travel maybe required

· This role does not have supervisory responsibilities.

NOTE:

Other tasks or goals may be assigned - either on a temporary or permanent basis - as deemed necessary by company officials. Position descriptions, or the employee's job, may be modified or changed by the company at any time. This position description should not be a contract of employment.