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Mailroom Associate

Ricoh USA, Inc.
Cincinnati, OH Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/12/2025

Job Description

Senior On-Site Services Specialist

Summary

Join our Mailroom team where you will play a pivotal role in transforming our clients' experience through top-notch operations support. You will engage in various mailing tasks, ensuring seamless operations and client satisfaction.

Roles and Responsibilities :

  • Receive, sort, and distribute incoming mail and packages to appropriate departments and personnel.
  • Prepare and send outgoing mail and packages, ensuring proper postage and labeling.
  • Maintain accurate records of all incoming and outgoing mail and packages.
  • Operate and maintain mailroom equipment, such as postage meters, scanners, and printers.
  • Assist with inventory management of mailroom supplies.
  • Provide exceptional customer service to internal and external stakeholders.
  • Ensure the mailroom is clean, organized, and secure at all times.
  • Perform other related duties as assigned.

Qualifications Must Have :

  • High school diploma or GED, coupled with a minimum of one year of relevant work experience.
  • Proficiency in basic computer skills, including MS Office Suite.
  • Strong communication skills and ability to thrive in a fast-paced, customer-centric environment.
  • Qualifications Nice to Have :

  • Previous experience in a mailroom, production, delivery, or related fields.
  • Basic knowledge of electronics and copier equipment repair.
  • In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

    About Us

    Come Create at Ricoh :

    If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

    Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

    Invest in Yourself : At Ricoh, you can :

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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