What are the responsibilities and job description for the Sales and Operations Planning Manager position at Ricoh USA, Inc.?
Job Description
The Demand Planning Specialist II is responsible for two main functions : forecasting and inventory planning. The planner will develop an end-to-end forecast by identifying key inputs and drivers through collaboration with Marketing, Sales, Project Management, and other departments. This forecast will drive all aspects of the inventory plan, including fill rate analysis, inventory health, and product transition, which the planner will monitor and act upon daily.
Job Duties and Responsibilities
- Create a demand forecast based on historical usage, factoring in inputs from Sales, Marketing, Finance, Demand Analysts, and Product Life Cycle Analysts. Consider recurring customer demand, outlier demand, seasonality, promotions, and other market conditions that affect the sales plan.
- Based on the demand plan and inventory planning parameters, create the supply forecast, considering key factors such as product transitions, demo room, and other non-warehouse inventory.
- Work directly with major account teams to assist in phased deployment plans and configuration requirements to meet and exceed customer expectations.
- Drive S&OP meetings locally in the monthly demand review and product management review, and globally in Production Sales and Inventory (PSI) and S&OP.
- Responsible for overall inventory levels at a national level, working with the deployment team to achieve location inventory targets.
- Run daily monitoring reports to ensure the plan, forecast, inventory levels, fill rates, and requirements all meet expected targets. Execute root cause analysis and develop action plans to address misses and implement process changes as necessary.
- Work with manufacturing to develop and execute inventory recovery plans with the deployment planners.
- Review and create action plans for slow and non-moving items. Execute root cause analysis to understand unhealthy inventory and recommend process changes to avoid future issues.
- Collaborate with the Product Life Cycle Analyst to review transitioning, End Of Life (EOL), and obsolete items, and lead the development of plans that achieve business goals.
- Provide input on expected monthly / daily cash spend, risk inventory, demand / supply plan, and other ad hoc requests.
- Review daily / weekly / monthly processes and drive continuous improvements, leveraging process improvement, IT, or cross-functional support to achieve desired goals.
- Provide guidance to the marketing team on various item issues, particularly focus / non-focus, configurations, and product knowledge.
Qualifications (Education, Experience, and Certifications)
Knowledge, Skills, and Abilities
Working Conditions, Mental, and Physical Demands
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
About Us
Come Create at Ricoh :
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
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