What are the responsibilities and job description for the Site Coordinator position at Ricoh USA, Inc.?
Job Description
POSITION PROFILE
Accountable for daily operations of a solo-person site. Responsible for performing contracted office services including, but not limited to : Copy services, Courier Services, Managed Print services, Hospitality, Imaging, and Mail services.
Job Duties and Responsibilities
- Responsible for daily operations of a mailroom, copy center, or scanning facility, including operating office equipment such as PCs, Copiers, Multifunction Devices, Imaging & Mail Equipment.
- May be responsible for : Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Delivering and Processing of Mail.
- Handles formal contact with the customer on a daily basis.
- Responsible for the effective implementation and management of RICOH Service Excellence Programs.
- Understands how to operate the required equipment / software efficiently to achieve service level agreements.
- Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies.
- May maintain daily routine functions including creating / completing work orders, contractor monitoring, inspections, reporting facility-related issues, and lending support as required.
- May include interaction with contracted vendors, facility management, and occupants.
- May be responsible for office-supply inventory re-ordering.
- May be responsible for conference room coordination and A / V equipment resource management.
- Maintains positive internal working relationships with all department employees by communicating in a professional manner.
- Collects and provides data to assigned leadership and customers. May include completing monthly reports to customers with support from assigned leadership.
- Ensures financial responsibilities are met.
- Performs other duties as assigned.
Qualifications (Education, Experience, and Certifications)
Typically Requires :
Knowledge, Skills, and Abilities
Working Conditions, Mental and Physical Demands
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
About Us
Come Create at Ricoh :
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself : At Ricoh, you can :
EEO / Affirmative Action Employer M / F / Disability / Veteran
