What are the responsibilities and job description for the Mailroom Associate position at Ricoh?
Senior On-Site Services Specialist
Summary
Join our Mailroom team where you will play a pivotal role in transforming our clients' experience through top-notch operations support. You will engage in various mailing tasks, ensuring seamless operations and client satisfaction.
Roles and Responsibilities:
- Receive, sort, and distribute incoming mail and packages to appropriate departments and personnel.
- Prepare and send outgoing mail and packages, ensuring proper postage and labeling.
- Maintain accurate records of all incoming and outgoing mail and packages.
- Operate and maintain mailroom equipment, such as postage meters, scanners, and printers.
- Assist with inventory management of mailroom supplies.
- Provide exceptional customer service to internal and external stakeholders.
- Ensure the mailroom is clean, organized, and secure at all times.
- Perform other related duties as assigned.
Qualifications Must Have:
- High school diploma or GED, coupled with a minimum of one year of relevant work experience.
- Proficiency in basic computer skills, including MS Office Suite.
- Strong communication skills and ability to thrive in a fast-paced, customer-centric environment.
Qualifications Nice to Have:
- Previous experience in a mailroom, production, delivery, or related fields.
- Basic knowledge of electronics and copier equipment repair.
In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
