What are the responsibilities and job description for the Senior On-Site Service Specialist | 27816 position at Ricoh?
Job Description
Job Description
Summary
Responsible for providing operational support in various areas including high volume duplicating, production, sorting, mailing, hospitality, and equipment maintenance.
This role involves ensuring the functionality of copiers, performing basic troubleshooting, and managing the logistics of office supplies and mail.
The position requires strong customer service skills and the ability to handle multiple tasks efficiently, often under tight deadlines.
Qualified candidates should have strong customer service skills and be familiar with providing hospitality services in an office / hotel environment.
May require extensive standing and candidates must be able to lift 50 lbs.
Assistance will be provided for anything heavier.
- Shift timings
8 : 30 AM to 5 : 30 PM (Mon to Fri)
Temp to Engage
Requirements
QUALIFICATIONS (Education, Experience and Certifications)
Typically Required : -
Requires high school diploma, GED and 1 –2 years of experience or equivalent experience in a related field.
Some related copy job experience is preferred.
May require valid driver’s license and minimum levels of auto insurance coverage per Client's policy.
KNOWLEDGE, SKILLS AND ABILITIES
Excellent customer service skills
Good PC skills
Good organizational skills and ability to prioritize
Mathematical and filing skills
Ability to use office machines and technical equipment
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
Work assignments are diversified.
Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information
Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs.
Walking between buildings may be necessary.
Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye / hand coordination.
