Experienced Service Technician

Ride North is seeking an experienced small engine mechanic at our Ishpeming location. The ideal applicant should be a self starter with 3-5 years minimum experience maintaining and repairing products that we sell (powersports, marine, tractor or RV). We are willing to advance the training of the right candidate who exhibits promise from base knowledge and relevant experiences. Having your own tools to perform duties is highly preferred.

What you will do:

• Perform with minimum supervision equipment repairs in a timely manner.
• Ensure all safety procedures are followed and that fellow employees do the same.
• Troubleshoot problems on all equipment using test equipment, tools, service manuals and service bulletins.
• Utilize all departmental reference materials, service and parts manuals as needed to complete the job.
• Continually study and upgrade proficiency in construction equipment troubleshooting and repair.
• Keep your paperwork up-to-date at all times, personal and company (CDL - Physical Card - Log Books - Timesheets).
• Learn to operate construction equipment for diagnostics and repair.
• Own enough hand tools to facilitate completion of job tasks. Stay up to date on new trends and techniques pertaining to powersports and marine functions, operability, and repair.
• Keep current on all factory training including certifications, web-based or other training, technical service bulletins, other update literature, and new model training.
• Ensure that adequate internal controls are functioning appropriately within assigned areas.
• Adhere to corporate policies/procedures, documentation standards, and applicable regulatory requirements (i.e., federal, state, local).
• Exercise an appropriate level of courtesy, tact, and professional communications in dealing with others.
• Contribute to a favorable public image of the Ride North Group.
• Contribute toward effective team problem solving with other employees and management to foster a collaborative workplace, and to promote positive customer experiences.
• Exhibit a high level of commitment to customer satisfaction.
• Adhere to a standard of professional ethics.
• Show a high level of ownership, accountability, and initiative.
• Work in a fast-paced environment with a variety of tasks efficiently and with minimal error.
• Maintain positive relationships with customers, other employees, and owners.
• Show an interest in growing the business in the Sales and Service department.
• Keep himself/herself groomed and clothed per the dealership guidelines.
• Other duties as instructed.

What Qualifications you must have:

• Construction equipment mechanical experience preferred
• Demonstrate high degree of proficiency in heavy equipment repair.
• Ability to read and use reference materials, both on paper and on computer.
• Ability to lift 100 lbs.
• Ability to work as part of a team.
• Must be willing to work 9a-6p Tues-Fri and 9a-4p Sat, year-round.

Physical Job Expectations

• Standing for long periods of time.
• Ability to Push a 700 lb. vehicle
• Lift 100 lbs.
• Reaching outward, above shoulder, and down low
• Handling and Using fingers
• Bending, Stretching, Squatting, Kneeling, Climbing
• Using a computer

Base Wages $15-20 or higher per hour DOE plus likely billables (commissions) pay

Job Type: 40 hours

Reports to: Service Department Manager

License/Certifications:

Driver’s License (Mandatory).

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Application Question(s):

• Do you have your own tools?
• What are your wage expectations?
• Are you able to work our retail schedule of Tuesday thru Friday 9a-6p, and Saturdays 9a-4p? (year-round and for years to come)
• What is your in-person interviewing availability?

Experience:

• Small engines: 2 years (Required)
• powersports, marine or tractor: 2 years (Preferred)

Ability to Relocate:

• Ishpeming, MI 49849: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $20