What are the responsibilities and job description for the Operations Manager position at Ridepanda Careers?
About the Role
We are looking for an Operations Manager to help support and scale operations for Ridepanda - from product operations, data to fulfilment. We need someone to help support in building the right structure, processes and playook for our operations and help build the foundation for the next stage of growth of the company :
- Data-driven - Follow and improve the KPIs for the operations. Participate in business reviews, inspect/drive action plans to address performance deficit
- Leadership - Hiring and managing a team of mechanics (E-bikes, Pedal bikes, E-scooters)
- Collaborative - Work cross functionally across the different departments in the company
- Ops Improvement - Research and implement process improvements to increase team efficiencies and effectiveness
- Channel Feedback - Identify trends and provide feedback to other department heads
- Ideal Background - Worked in operations at a high-growth company; technical experience in micro-mobility is a huge plus
