What are the responsibilities and job description for the Director, Strategy & Program Management (PMO) position at Riderflex?
Summary
The Director of Strategy & Program Management (PMO) at Atom’s Enterprise Transformation Practice is a key leadership role, requiring hands-on problem solving and management skills to drive enterprise transformations within Oracle Cloud ERP, Salesforce CRM, CPQ, Billing, and other enterprise applications.
As the Director of PMO, you will lead mission-critical projects and build a leading Project and Program Management, Change Management technology practice. Your responsibilities include strategy, planning, analysis, design, implementation, testing, and deployment of large-scale applications, with a focus on Oracle Cloud ERP (Core Financials, Procurement, Expenses, Revenue Management) and Salesforce (CRM, CPQ, Billing).
This role offers the opportunity to work with industry experts in designing, implementing, testing, and deploying critical configurations and business processes. Ideal candidates are passionate about their work and thrive in a fast-paced environment, demonstrating flexibility, leadership, problem-solving skills, and strategic thinking.
Life at Atom
Transform the world doing what you love. Join one of the fastest-growing technology service companies specializing in cloud and digital transformation, with a strong focus on Oracle and Salesforce cloud practices. Become part of a team that values you as its greatest asset.
At Atom, we foster a purpose-driven community built on supportive employee development. Grow and thrive with a team of innovators dedicated to shaping the future of technology.
What you'll do -
- Drive the strategy, planning, monitoring, governance, and control in the implementation of large-scale enterprise applications, including Oracle Cloud ERP, Salesforce CRM, CPQ, and Billing.
- Define and manage the Master Project Plan using a hybrid agile/waterfall methodology, establish a governance framework, and maintain a weekly work management cadence to ensure timely completion of deliverables and achievement of milestones.
- Champion the Scrum process, oversee execution of sprints and retros to foster a results-oriented, high-energy environment, building high-performance teams with strong morale and productivity.
- Collaborate with clients’ business stakeholders to manage all phases of the implementation lifecycle—requirements, analysis, design, implementation, testing, and deployment—ensuring alignment and satisfaction.
- Lead the initiation, planning, and end-to-end project/program management throughout the software development lifecycle.
- Ensure high-quality, value-added communications, status reporting, issue resolution, and stakeholder management across customer leadership (C-suite), managers, and project staff.
- Manage and drive the continuous development of industry-specific accelerators (templates, best practices, automation tools) for faster delivery.
- Develop the PMO Practice, including team growth, business development, and evolution into a leading Enterprise Transformation PMO practice.
- Identify and expand opportunities to remain at the cutting-edge of Program Management, Lean Management, and Change Management.
What you'll bring -
- Experience: Minimum 10 years of experience as a Project Manager or Program Manager leading large teams and complex projects, managing Oracle Cloud ERP and/or Salesforce CRM/CPQ/Billing projects, with 2-3 full-lifecycle implementations.
- Technical Expertise: Extensive experience (10 years) with Oracle ERP (Financials, P2P, SCM, HCM, etc.) and/or Salesforce CRM, CPQ and Billing.
- Proficient in Microsoft Office 365 – PowerPoint, Word, Excel, Outlook, and Teams.
- Preferred Certifications: Salesforce - Oracle Cloud Certifications, Project Management Professional (PMP) Certification, Agile Certifications.
- Demonstrate strong leadership skills with the ability to earn and maintain trust with business teams and leadership both within Atom and with clients, coupled with excellent communication skills to effectively manage stakeholders and navigate high-pressure situations.
- Motivated to achieve the highest standards of service, implementation excellence, and on-time delivery.
- Take extreme ownership and show unwavering commitment to results and task completion.
Diversity and Inclusion: At Atom, integrity and inclusion are at the heart of everything we do. We firmly believe that our community is strengthened through diversity, inclusion, and equity. Atom is committed to valuing and ensuring equal rights and fair access to opportunities and resources for everyone, regardless of their unique perspectives, characteristics, and experiences. Our goal is to foster talent in a culture that promotes innovation, success, and opportunity, where all individuals feel welcomed, supported, and valued.
Benefits: Our employees are the foundation of our purpose and mission, and we design our benefits to reflect this commitment. Atom offers competitive benefits, including but not limited to a generous annual education credit for qualified courses, premium health insurance plans and more. These benefits are crafted to support our employees' personal and professional growth, ensuring they have the resources and opportunities they need to thrive.
Be Part of the change: Join our team and make a meaningful difference today!
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